Hundreds of Successful Communities in the Southeast!

Customer Support 

DSLD Homes customer support is mostly handled by your builder sales representative during the building process. They stay in contact through emails, texts, calls, and pictures. As far as we know they don’t offer an app or program to keep you informed and you’re not allowed to be on-site while construction is in progress until after the final inspection, however, you can visit the model home at any time during this process. We believe they do this to keep as much of the stress, worry, and burden of construction off of you the consumer. Their customer support really revolves around a step-by-step simple stress-free process. One thing DSLD offers is multiple testimonials from happy customers on their website (you can find that here). They also offer a 24-7 after-hours emergency number for any issues with your newly built home. (1-844-767-2713) (Emergency are defined within their Customer Care Manual) Finally, one of the coolest things DSLD Homes offer is special offers on their website, at any given time they could have promos, discounts, refunds, really anything you can imagine.

Locations

 DSLD Homes is widely spread out across the Southeast United States actively constructing new homes throughout Louisiana, Southern Mississippi, Alabama, Texas, and Northwest Florida. While only being able to build within one of their communities we recommend going to their website or calling a sales representative to see what options are available near you.

Core Values

DSLD Homes’s philosophy is explained simply by Saun Sullivan, CEO at DSLD Homes, “It’s all about affordable quality” and “We always strive to provide the very best value and service at a price our customers can afford.” 

Building Process

1. SELECT YOUR HOME AND HOMESITE – Here you pick your community and the home plan.
2. OBTAIN MORTGAGE PRE-APPROVAL – Next you must get a pre-approval for a loan. DSLD offers DSLD Mortgage to assist in this process.
3. WRITE A PURCHASE AGREEMENT – Next, is signing the contract and starting the purchase and construction process.
4. PERSONALIZE HOME WITH COLOR/OPTION SELECTIONS – After, you pick options, features, colors, and many other things.
5. GROUNDBREAKING ON YOUR NEW HOMESITE – Now, DSLD Homes start construction on your home with things such as marking the 4 corners of the house and pouring the foundation.
6. FRAMING STARTS – Then, DSLD Homes will start the framing, building the structure of the house as well as many other things.
7. WEEKLY PROGRESS REPORTS BEGIN – At his point a DSLD rep will give you weekly updates
8. CONSTRUCTION PROGRESSES – Here, they start doing other things in the construction process such as punch out, sheetrock, cabinets and etc…
9. FINAL MORTGAGE CONFIRMATION & PREPARE FOR CLOSING – Now, your mortgage loan will be approved and they will start preparing for closing.
10. DSLD QUALITY INSPECTION – DSLD will then complete their 700-point inspection on your new home.
11. FIRST WALK-THRU & SIGN-OFF WALK-THRU – Here DSLD will give you a 2-hour orientation on your new home showing you all the new products and features.
12. CLOSE, MOVE-IN, & ENJOY YOUR NEW DSLD HOME – Finally, closing is here, you get the keys to your home finish any closing cost, and take ownership of the home.

Warranty

All new DSLD Homes come with a DSLD Limited Home warranty they also offer Home Insurance through Insurance America, LLC which also offers flood and boating insurance. All homes come guaranteed with a 1-year builder warranty, 2-year systems warranty, and a structural warranty with the timeframe of it depending on the state. DSLD also offers a 1-year extended warranty in Louisiana and Mississippi. (Extending the workmanship and structural warranty by one year) To find the exact timeframes and warranties offered you can search for the warranty manual by the state on their website.

Summary of DSLD Homes

To sum it up, DSLD Homes, LLC is a very successful homebuilder throughout the southeast with multiple awards. They pride themselves on an affordable, stress-free, quality home and have designed a team and process to deliver that for every customer. While not building on your lot, or giving the ability to alter plans they do offer packages for customization depending on the community. All in all, if you’re willing to lose some customization options and the ability to build on your lot while still looking for a quality home with an affordable price DSLD is one to consider.